An approver has incorrectly rejected/approved an item, what do I do? Samantha Szadovszky September 06, 2019 03:42 If a user has incorrectly approved or rejected an item, the only way to fix this would be to ask the submitter to re-upload and then re-submit the item again. We cannot change the status of an approval. Related articles Why can't I approve or reject an item? Comments 0 comments Please sign in to leave a comment.