Viewing Forwarded Feedback
After you’ve forwarded artwork for feedback, you should wait to receive a response from your team.
When you receive feedback from your forward request, you’ll receive an email. Click the link in the email to review the feedback. You can also follow these steps once you select your file from the Recent Projects, Messages or Approvals list, depending on how you like to work!
Click Go to Original Item.
Viewing Comments from Your Forward Request
When you open your document, the forwards tab and user's comments will display automatically on the right hand side panel.
You might read a comment made by someone in the forward request and think ‘Great! I agree with that. I’m going to pass that back to the submitter as part of my feedback.’
Combining Comments into Your Own Response
The next step is achieved through a process known as Collating Feedback. Select all the comments you'd like to include using the checkboxes. If you don’t want to include specific comments as part of your response, uncheck the box for that particular comment. When you’re done, click the green Collate Selected button.
Now the comments you selected will form part of your own feedback to the team. Admation will automatically toggle back to the Approval Info tab, which shows the feedback you will pass back to the designer. This tab will now show any comments that you have made, and any comments you just collated into your feedback.
You’ll notice that any forwarded responses that you’ve collated include the name of the person you forwarded the work to. If you want to get rid of their name, you can click the Edit button on their comment. Once you save your changes, your name will replace theirs.
Continue adding your comments before you pass your feedback to the design team for review. Or click the Forwards Tab again to collate more feedback!
Responding to Comments Before Collating Them
You might also read a comment made by someone in the forward request and think ‘Not quite! I don't think I agree with that. I’m going to ask that person to clarify what they mean before I pass this back to the designer.’
In this case, you would need to hit Reply to respond to the comment.
Whilst the collate response comments don't have a specific reply button, you'll be able to find your reply button on the artwork.
Hover over the annotation highlighted on your artwork. When you hover over the comment from there, you will see the option to Reply. When you respond to the forwarded comment, an email notification is sent to that person. They will see only the original comments they had access to. You can also tag them in the response for additional peace of mind.
You'll need to wait for the forwarder to respond to this feedback in the system before you pass your changes back to the team.
Sending Collated Feedback to the Designers
Great work! Click Approve or Changes once you are ready to submit all comments back to the person who sent it to you.